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Terms & Conditions







Ordering online with PayPal is quick, easy and secure. Please use the shopping cart below each item. You can use this to purchase multiple items which will then be added to your cart. 

For items without a shopping cart button, please e-mail us, giving details of items required. You will then receive a PayPal link by e-mail. If any items are due in soon or out of stock, we can let you know before you order.

Simply click your shopping cart or payment link while online to make your payment by card. Payment should go through within the day and your items will be posted within 3 days (please note that items that have to be made up or those sent during very busy periods may take a little longer but we will let you know). 

Your can use our cart to pay by PayPal or debit/credit card and ordering in this way is especially suited for overseas orders as currency is automatically converted. It also ideal when you need your order quickly and you can order any time of day. Please note that you do not have to have a PayPal account to use the payment cart.

Note: Please check that your delivery address is up to date if you have a PayPal account.

Enjoy Your Jewellery!

 True Nature Gems


We will reply to e-mail enquiries promptly but if you are unable to e-mail us please phone us on:

If we are busy we will ring you back (UK only) so leave a message or send a text . Please note that we do not take payments over the phone.


Mail order

 If purchasing by mail order, click on Order Form, print out the form, complete and post with cheque payable at a UK bank, to the address given. Please note that postal rates for ordering are the same for UK and overseas and start at 1.95 per order.